Managing insurance claims efficiently with smart ABA practice management software
While this is the mechanism through which the vast majority of BCBAs make their income and therefore gain reinforcement for their work, it also has a high response effort and is generally aversive to a lot of business owners and BCBAs. Not to mention, it can also be a complicated process, especially when you are just getting started.
This article will talk you through how AlohaABA’s practice management software and billing services can help make this process easier and more efficient so you can focus on what is most important to you while still turning a profit to keep growing your business.
We will discuss how AlohaABA’s billing feature works:
- Authorizations
- Session note sign off
- Billing Portal
- Accounts Receivable
- Dashboard Business Insights
Authorizations:
AlohaABA helps you track your authorizations to ensure there are no gaps in service and there is continuity of care for your clients. Keep track of your authorizations in a clean and simple table format. Search by a variety of parameters, and generate reports with more than 13 dimensions for each client (e.g., service name, billing code, scheduled session, completed sessions, canceled sessions etc.).
For multi-site companies, authorization reports can be generated by the office location so local staff can easily stay on top of which authorizations are their responsibility.
Approval of Services Rendered:
After a session is complete, it is pushed into the Billing Manager area where unbilled sessions are visible in a table. Simple, intuitive features like using a green or orange checkmark beside a claim indicates whether it is unpaid because it is pending or unpaid because it has not yet been sent.
We aim to reduce the response effort and total number of steps in each workflow. It takes literally two clicks to submit a claim. Once you are in the Billing Manager, you simply select the claims you would like to send and click ‘process billing.’
Billing Portal Features:
The billing portal’s best feature is that it is REALLY easy to use. We have designed our software to be really smooth and intuitive to use, relying on the technology to do the heavy lifting so you don’t have to.
Claims are automatically generated and their status is tracked. You can use the search feature to view received and outstanding payments by payer and for specific date ranges. Color-coding allows you to see what claims have been submitted and are pending versus those that have not been submitted.
Perhaps you’re using Excel spreadsheets to manage your authorizations, claims, billing codes and reimbursement rates. If this is the case, try out AlohaABA’s software to help manage your insurance claims to see how easy it is and how much time you’ll get back in your life! Our platform also makes it easy to enter and track write-offs, patient responsibility and adjustments. Everything related to billing is in one centralized place.
Accounts Receivable:
The accounts receivable feature is customizable and designed to be used on the go. As a business owner, especially of multi-site centers or doing home-based care, you are not always at your desktop. Accounts receivable functions are automated so your invoices stay organized, you receive reminders about outstanding payables and payments are reconciled.
Part of the ease-of-use is that claims tracking and accounts receivable are combined into one feature so you have a very detailed view of claims and outstanding payments all in one area.
Dashboard Insights:
As soon as you log in to your AlohaABA account, you find yourself at the dashboard. This area is customizable and is organized to show you tiles with various business insights.
Notice that metrics like aging reports and a billing summary are central in the dashboard for you to keep track of these things. The use of color-coding allows you these important metrics to be salient to you as you log in.
Keep track of key metrics related to the billing cycle using the dashboard. AlohaABA’s dashboard helps you manage your revenue cycle by forecasting financial health and success so you can make the right decisions to manage your business well and continue to serve your clients well.
How often are you examining the metrics of your business such as aging reports? You’ve got a lot going on and it can be inefficient and time consuming to be reviewing multiple Excel spreadsheets with your financials.
Notice how easy it is to see the important metrics that you need to keep an eye on, even on a mobile device. If you’re heading between clients or sites, easily take a moment to check your data and always have your pulse on the financial health of your business.
Run customizable reports that focus on the relevant information needed to manage your business. Having the reports automatically generated for you is so much easier than turning Excel graphs into PDFs and compiling for leadership meetings.
To Summarize…
Each step of the revenue cycle can be managed in AlohaABA. Managing your insurance claims has never been so intuitive from authorizations through to claims being paid. If billing is one of your least favorite parts of your job, then AlohaABA’s software is for you. It will help you get paid efficiently so you can spend more time with your clients. With the billing process being automated, your workflow is streamlined and it’s much easier to get paid efficiently.
Sign up today for a demo and a 1-month free trial.
Want to off-load billing altogether? We offer full-service billing with our experienced billing team. If you’re curious about our full-service billing, we charge 5% of receivables and do all of the grunt work for you whether it be fixing claims or spending time on the phone with insurance companies. We would be happy to chat more about this during a demo!
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